We hold intellectual property rights—including copyrights, trademarks, patents, designs and trade secrets—in the highest regard. We are dedicated to protecting these rights and ensuring the legitimacy of all products and images showcased on our platform. That said, accidental oversights might arise given the extensive scope of our inventory.
If you are an intellectual property right holder or its authorized representative and believe any content on our website infringes on your rights, please get in touch with us at once. We promise to take immediate action to protect your legitimate rights and interests.
How to File an Infringement Complaint To submit a formal claim of copyright or trademark infringement, please send the following information to our dedicated email address: [email protected]:
Proof of Identity: Official documents that verify you as the rightful owner or legally authorized representative of the relevant intellectual property.
Detailed Description: Clear identification of the infringing material, including the specific product URL(s) on our website.
Contact Information: Your full physical address, telephone number and email address for follow-up communications.
Good Faith Statement: A formal declaration stating that you believe the challenged use of the material is not authorized by the right holder, their agent, or under applicable law.
IP Identification: Specific details of the intellectual property you are asserting rights to (e.g., "XYZ Copyright" or "ABC Trademark, Reg. No. 123456, Registered 1/1/04").
Trademark Specifics: For trademark-related claims, provide the registration number or link to its official publication, the infringing URL, and additional evidence of your ownership or usage rights.
Important Notices:
Dedicated Channel: The email address [email protected] is exclusively reserved for intellectual property dispute matters. For all other inquiries, please contact our Customer Support team.
Legal Consequences: We treat all valid infringement complaints with the utmost seriousness. Please note that submitting a false infringement notification may lead to legal liability, including the obligation to compensate for resulting damages and attorney fees. If you are unsure whether any material constitutes an infringement, we recommend consulting legal counsel before filing a notice.
We appreciate your cooperation as we work together to build a compliant and respectful marketplace.